Responsible Gaming

Gaming Should Be Entertainment

At Wes Christmas, we believe online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling always carries risk, and the house always has an edge. Only gamble with money you can afford to lose, and never view it as an investment or income source.

Age Verification

You must be 18 years of age or older to gamble in New Zealand. Online casinos have a legal responsibility to verify your age and identity before allowing access to gambling services. If you are under 18, please do not attempt to register or gamble. If you are aware of a minor gambling online, please report this to the appropriate authorities.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to recover money lost
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Hiding gambling activities or lying to friends and family about the extent of your gambling
• Using gambling to escape problems, stress, anxiety, or depression
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money or getting into debt to fund gambling
• Failed attempts to control or reduce gambling
• Gambling with money needed for essentials like rent, bills, or food
• Feeling that gambling is the only way to feel better or have fun

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you're willing to lose during a session or timeframe
• Time-Out/Reality Checks: Take a break with automatic session reminders or temporary account cooling-off periods
• Self-Exclusion: Voluntarily exclude yourself from gambling for a set period (typically 24 hours to several years)
• Account Closure: Permanently close your account if you wish to stop gambling entirely

Use these tools proactively to stay in control of your gaming habits.

Support & Help Resources for New Zealand

If you're struggling with gambling, professional support is available. The following organisations provide free, confidential help:

New Zealand

• Gamblers Anonymous Aotearoa – Support groups and peer assistance across New Zealand
• Problem Gambling Foundation – Free counselling and support services for problem gamblers and their whānau
• 1800 GAMBLE (1800 426 253) – Free helpline operated by the Department of Internal Affairs

International Resources (if applicable)

• GamCare (UK) – www.gamcare.org.uk – Free support and counselling
• GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counselling and support
• Responsible Gambling Council (Canada) – www.responsiblegambling.org – Resources and information
• National Council on Problem Gambling (US) – www.ncpgambling.org – 1-800-GAMBLER helpline

If You Need Help, Please Reach Out

Problem gambling is treatable, and seeking help is a sign of strength, not weakness. If you or someone you care about is struggling with gambling, don't hesitate to contact a support organisation listed above. They are confidential, non-judgmental, and here to help.

Contact the Problem Gambling Foundation or call 1800 GAMBLE (1800 426 253) today. Your wellbeing is our priority.